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frequently asked questions


DO YOU DO CUSTOMS/wholesale?

it depends! shoot me an email.

HOW CAN I PURCHASE PIECES?

here on my website! if the shop is empty, it means that I’m out of inventory, but I’m always making new work & will have updates posted on my instagram (@omshaka.handmade). you can also subscribe to my newsletter to be the first to know about shop restocks, giveaways, and new OMshaka gear!

HOW DO SHOP UPDATES WORK?

shop updates will be scheduled for a specific time & date that will be announced beforehand. at that time, pieces will be available for purchase.

CAN I PRE-ORDER?

there may be specific items that will be listed for pre-order, but otherwise, no.

CAN I RESERVE A PIECE?

no.

ARE YOUR PIECES MICROWAVE/DISHWASHER SAFE?

yes! unless otherwise noted in the item’s description, all pieces are microwave & dishwasher safe.

I'm ordering a gift for someone, Can I include a gift message?

absolutely! just leave a note in check out, or if you forget, shoot me an email, and I'll include a personalized gift note in your order.

do you ship internationally?

only to canada! otherwise, unfortunately, not at this time! if you are an international customer and interested in my pieces, contact me through the contact page! I am still working out the kinks with international tax options & selling through my own platform. I just want to be sure I have it set up correctly before I start!
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